conditions & faq
Conditions
We comply to the Terms and Conditions of Stichting Webshop Keurmerk and we are member of the Antiquarian Booksellers Association of the Netherlands (NVvA), affiliated to the International League of Antiquarian Booksellers / Ligue Internationale de la Librairie Ancienne (ILAB/LILA) and we recognize its Code of Usages and Customs.
Download conditions as pdf
withdrawal right
Within 14 days after receipt of the books, please contact us per e-mail, phone or fax before you send back the item(s). Refunds will be paid immediately after receipt of the return or proof of shipment, without extra costs and in the same way as the payment was received, unless otherwise agreed.
After having received the product, the Consumer has a 14-day cooling-off period Read more...
Download the withdrawal form
Privacy
We do not sell, rent, swap or otherwise share our mailing lists with external organizations. Any personal information you provide to www.kerssemakers.com will not be disseminated to third parties outside of our organization. Credit card information will not be stored on our servers but will deleted after each transaction.
If you have any questions about our privacy policy or about our website www.kerssemakers.com, please don't hesitate to ask and let us know.
Frequently asked questions
How is the condition of the books?
I want to have more info about the book(s) before ordering, is that possible?
In what currency are you prices?
What payment options do you provide?
Must I order through your website?
When should my order arrive?
How much is shipping and delivery?
What if my order is later than expected?
What about customs?
What if I regret my purchase?
Do you have a complaint?
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